7OH North Privacy Policy

This policy describes how 7OH North collects, uses, and protects personal information of customers and visitors. We comply with Canadian privacy legislation including PIPEDA and applicable provincial privacy statutes.

Information We Collect

• Account information: name, email, shipping address, phone (optional)
• Order information: products purchased, payment method (last 4 digits only)
• Site analytics: anonymized usage via Plausible Analytics (privacy-first)
• Cookies: essential session cookies; no third-party advertising cookies

How We Use Information

• Fulfill and ship your orders
• Provide customer support
• Send order confirmations and shipping notifications
• Marketing emails only with opt-in consent

Information Sharing

We do not sell, rent, or share customer information with third parties for marketing purposes. We share minimum necessary information with shipping carriers (name and address) and payment processors (order total and last-4 card info). All processors are PCI-DSS compliant.

Data Retention

Account and order records are retained for seven years to meet Canadian tax and consumer protection obligations. Anonymized analytics are retained indefinitely. Personal data can be deleted on request — contact support@7ohnorth.com.

Your Rights

• Access to your personal information on request
• Correction of inaccurate data
• Deletion of your account and associated data
• Opt out of marketing communications at any time
• Complaint escalation to the Office of the Privacy Commissioner of Canada

Contact

Privacy questions: support@7ohnorth.com or our contact page.