Frequently Asked Questions | 7OH North
What is 7-Hydroxymitragynine (7-OH)?
7-Hydroxymitragynine is a naturally occurring alkaloid found in the Mitragyna speciosa (kratom) plant. It is one of the key active compounds responsible for kratom's effects.
Are 7OH North products lab-tested?
Yes. Every batch is independently third-party lab tested for potency, heavy metals, and contaminants. Certificates of analysis are available on request and on our lab results page.
Is 7OH legal in Canada?
Kratom and 7-hydroxymitragynine products are sold in Canada as research and botanical products. We recommend customers check current federal and provincial regulations before ordering.
How fast do you ship?
Orders ship within 1–2 business days. Delivery times vary by province: 2–4 days in Ontario, 3–5 days in BC/Alberta/Quebec, 5–7 days to Atlantic Canada and territories.
Do you offer free shipping?
Yes — free shipping on orders over $75 CAD across all of Canada.
What payment methods do you accept?
We accept Interac e-Transfer, major credit cards, and cryptocurrency for enhanced privacy.
Is the packaging discreet?
Absolutely. Every order ships in plain, unmarked packaging with no external branding or product references.
Can I return a product?
See our refund policy for full details on returns and refunds. Unopened products in original packaging are eligible for return within 14 days.